Closed-ended questions are primarily used to achieve what?

Closed-ended questions are designed to elicit specific, factual responses, making them highly effective for gaining precise information. These types of questions typically require a short or single-word answer, such as "yes" or "no," or a specific piece of information, such as a date or a number. For instance, asking someone if they took their medication today can yield a direct answer that helps the personal support worker assess the situation efficiently.

Utilizing closed-ended questions can be especially useful in scenarios where clarity or immediate facts are essential, such as in a medical setting or during assessments. This focused approach can streamline conversations, allowing personal support workers to gather essential details quickly and make informed decisions about the next steps in care.

In contrast, other types of questions, like open-ended ones, would encourage more expansive dialogue but may not provide the precise information needed in certain contexts. Thus, while fostering relationships and exploring feelings are important aspects of a personal support worker's role, closed-ended questions specifically excel in achieving clarity and accuracy in communication.